Privacy Policy

Last updated: February 2026

1. Introduction

LinguaBoost AI - FZCO ("we," "our," or "us"), located at IFZA Business Park, DDP, Dubai, United Arab Emirates, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and use our products and services, including GermanMethod.

This policy complies with the EU General Data Protection Regulation (GDPR), the UK GDPR, the German Federal Data Protection Act (BDSG), the California Consumer Privacy Act (CCPA), and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

2. Data Controller

LinguaBoost AI - FZCO
IFZA Business Park, DDP
Dubai, United Arab Emirates
Email: info@linguaboost.ai
Phone: +971 50 960 5364

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Name, email address, and phone number (when you create an account or contact us)
  • Account credentials and authentication information
  • Profile preferences and settings
  • Payment information (processed securely through third-party payment processors; we do not store credit card details)
  • Communication data (emails, support requests)

3.2 Usage and Technical Data

We automatically collect information about your interaction with our services:

  • Learning progress, lesson completion, and quiz results
  • Device information (type, model, operating system, unique identifiers)
  • Log data (IP address, browser type, access times, pages viewed, referring URL)
  • Analytics data (session duration, feature usage, app performance metrics)

4. How We Use Your Information

We process your personal data for the following purposes:

  • Service Delivery: To provide and maintain our products, personalize your learning experience, and track your progress
  • Product Improvement: To analyze usage patterns, understand user behavior, and enhance features and functionality
  • Communication: To send you updates, respond to inquiries, and provide customer support
  • Marketing: To send you newsletters and promotional materials (with your explicit consent; you can opt out anytime)
  • Security: To detect, prevent, and address security issues, fraud, and technical problems
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

5. Legal Basis for Processing (GDPR / UK GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Germany, we process your data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): Where you have given clear consent for processing your personal data for specific purposes
  • Contract Performance (Art. 6(1)(b) GDPR): Where processing is necessary to fulfill our contract with you
  • Legitimate Interests (Art. 6(1)(f) GDPR): Where processing is necessary for our legitimate business interests, such as improving our services and preventing fraud
  • Legal Obligation (Art. 6(1)(c) GDPR): Where processing is necessary to comply with applicable laws

6. Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

  • Service Providers: Third-party companies that help us operate our services (cloud hosting, analytics, payment processing, email delivery)
  • Legal Requirements: When required by law, court order, or government request; to protect our legal rights; to prevent fraud or security issues
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity

We do not sell your personal information to third parties.

7. International Data Transfers

As we are based in the UAE, your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission and adequacy decisions where applicable.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When your data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights

9.1 Rights under GDPR / UK GDPR

If you are located in the EEA, UK, or Germany, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request restriction of processing your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time without affecting lawfulness of prior processing

9.2 Rights under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell your data)
  • Non-discrimination for exercising your privacy rights

10. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data storage with reputable cloud service providers
  • Employee training on data protection and security practices

11. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take steps to delete that information promptly.

12. Third-Party Services

Our products may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website and, where appropriate, by email. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

LinguaBoost AI - FZCO
IFZA Business Park, DDP
Dubai, United Arab Emirates
Email: info@linguaboost.ai
Phone: +971 50 960 5364

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.